FAQ - The Body Works!

MASSAGE

When should I get a massage?

Massage is an ideal preventive care health option for everyone. Massages are perfect at any time. Too many people live with unnecessary pain, letting the problem go and taking longer to heal. Massage can help relieve that pain and is an ideal preventative health care option for everyone.

When should I wait to get a massage?

If you have any health considerations, you may want to consult your doctor and/or the massage therapist. Here are some examples of conditions where you should NOT receive a massage:

Fever
Any type of infectious disease
Severe cold
Any acute injury (within 24-48 hours)
Recent surgery (before 6-8 weeks)
High risk pregnancy (consent from doctor for approval)

These are only some of the conditions under which massage is not recommended, but if you are not sure, please contact us.

How do I book a session?

If you are reading this, you are almost there. Click here to look, book and pay for a session online. The website will direct you through the process. It will ask you to create a log on name and password. This will allow you to access and/or change your appointment at any time. Once you find a date, time and the therapist at the office location you desire, your request will be submitted to us. As soon as we accept it, you will receive another confirmation email. You may also email (info@TheBodyWorks.US), call or text (843/413-5172) for a session.

I just booked my first session online. Now, what?

After booking online, you will receive email confirmation as soon as we accept the appointment. Once accepted, you will receive a confirmation request email and/or text messages 4 days before your appointment. Another email and/or text message is sent out confirming your appointment 24 hours before your massage therapy session time. In this information, you will find links to our website for more information. You may print out the Intake form and bring it filled out to your appointment.

I have never been to a therapeutic massage session before. What can I expect ?

First of all, you will thoroughly enjoy your experience. If you set up your session online, you should receive an email confirmation with directions. Please click on the intake form to the right. You should print and complete the form to submit at the first session.

You do not need anything special unless you have been asked to bring additional paperwork or medical records. Please arrive to the office 5-10 minutes before your scheduled session and have a seat in the waiting room. Your therapist will be right with you.

The therapist will greet you and bring you to the massage room. You will need to complete our intake form that includes a health history, informed consent, assumption of risk and waiver. There will be some time to meet your therapist and discuss any questions or concerns. For some sessions, it may be important for the therapist to conduct a brief posture, physical and/or movement assessment as part of your session. He/she will give you a brief summary of your session and instructions before she leaves the room.

What happens during a therapeutic massage session?

This really depends on the type of session that you have purchased. However, for most sessions, you will rest on a professional therapy table in the face up or face down position with the sheets and blankets over you. You remain covered at all times; the therapist will uncover one area at a time as he/she works to ensure your comfort.

When you are face down, you will place you head into a cradle that supports your cervical spine and head. There is a bolster for your feet, too. At all times, the therapist will ensure your comfort with the table and/or temperature of the room.

The therapist will use a variety of therapeutic techniques to manipulate your skin, fascia and muscles. This may include gentle gliding, rocking, pressure point, stretching and more. He/She is highly trained to provide you with the highest quality and customized care.

Where do I park or enter the office?

For the 2nd Loop office: You should park behind the office and enter from the back. You may park behind your therapist’s car, if needed.

For the MUSC Health Office: Park in one of the two designated The Body Works parking spaces or any other space.

Do you accept credit cards?

Yes! We accept cash, check or credit card. Cash and check are preferred.

What if I need to cancel my session?

Since everyone’s time is important, we ask that you cancel 24 hours before your scheduled session. Otherwise, you will be charged 50% of your scheduled session’s fee.

My doctor says that I could really use a therapeutic massage session. What should I do?

That is great! You may want to ask for a prescription from them, depending on your condition. Then, give us a call. We have accepted health insurance payments in the past but are not billing insurance at this time. Given the recent changes in our U.S. healthcare structure, we have decided to put this on hold for now. Massage therapy is a covered benefit on most health savings plans or flexible spending accounts. So, if you have a card for one of those accounts, bring it in and we can charge from it.

Skin Care

What skin care treatments do we offer?

We offer customized facials that are tailored to each client’s skin needs. Our skincare products by Circadia range to provide full routine care for each skin type, skin condition, and concern.

We also have more targeted treatments for certain skin concerns like

Microdermabrasion that improves skin texture, signs of aging, and renews overall skin tone.
Chemical peels that improve discolored skin, signs of aging, and scarring.
Oxygen Therapy treatment that is great for clients with acne and rosacea.

How often should I get facials? It is recommended to come back every three to four weeks or once a month to give the skin time to regenerate.

What can I expect from a facial?

Each service is customized to you but there are a few things in common you can expect from each service including a skin consultation, hot towels, aromatherapy, heated bed and blankets, and therapeutic techniques to manipulate your skin, fascia, and muscles. If you set up your session online, you should receive an email confirmation with directions. You do not need anything special unless you have been asked to bring additional paperwork or medical records. Please arrive to the office 5-10 minutes before your scheduled session to give you and your skin therapist time to consult about your concerns while you complete your intake form that includes a health history, informed consent, assumption of risk and waiver. At the end of your session is when your skin therapist will give you a brief summary of your session and instructions before you leave.

What are the main steps for a facial?

This depends on what service you are getting exactly, but for the most part each service will include a double cleanse, exfoliation, mask, extractions, steam, serums, moisturizers, and SPF. All products vary depending on the client.

How do I book a session?

I just booked my first session online. Now, what?

Where do I park or enter at the MUSC office?

For the MUSC Health Office: Park in one of the two designated The Body Works parking spaces or any other space directly in front of our sidewalk entrance and across from Medical Mall C.

Do you accept credit cards?

Yes! We accept cash, check or credit card. Cash and check are preferred.

What if I need to cancel my session?

Since everyone’s time is important, we ask that you cancel 24 hours before your scheduled session. Otherwise, you will be charged 50% of your scheduled session’s fee.

HAIR REMOVAL

What is the difference between sugaring and waxing?

Both remove hair by pulling from the root and can be done on all areas of the body where you want hair removed. Both have benefits of reducing ingrown hairs and irritation that can come with shaving. Waxing and sugaring also reduces hair growth by pulling the hair from the root so it comes back softer, finer, and thinner over time.

Waxing is when a wax (we use hard wax) is applied to an area of skin and then pulled off in the opposite direction of the hair growth; removing the hair from the follicle
Sugaring is completely natural. It is a warm paste that consists of just three ingredients: lemon, sugar, and water and is pulled off in the same direction of the hair growth; also removing the hair from the follicle just with a different technique.
Waxing is great for clients with more thick or coarse hair. Your therapist can determine which is right for you during consultation if you weren’t sure while booking.
Sugaring is great for clients with more sensitive skin.

How often should I get hair removal?

Both waxing and sugaring provide long-lasting results depending on your hair growth. It is recommended to come back every three to four weeks or once a month but that is totally dependent on each person’s hair growth rate, too. The hair needs to be at least 1/4 of an inch, or the length of a grain of rice, in order for the wax or sugar to grab the hair.

What are the main steps for professional Hair Removal and what can I expect?

You will be instructed to lie on the bed in a private room and be positioned depending on what area you’re getting hair removal. For areas that are covered by clothing, you will be asked to remove that clothing.

The area will be cleansed by a pre-cleanse and a cotton pad first before applying wax or sugar and then we follow up afterwards by removing any residue and then apply aloe if area is sensitive. Our priority is to make sure clients are comfortable throughout the whole service.

How do I book a session?

I just booked my first session online. Now, what?

Where do I park or enter at the MUSC office?

For the MUSC Health Office: Park in one of the two designated The Body Works parking spaces or any other space directly in front of our sidewalk entrance and across from Medical Mall C.

Do you accept credit cards?

Yes! We accept cash, check or credit card. Cash and check are preferred.

EYEBROW TINT

What is Professional Eyebrow Tinting?

Brow tinting is he process of applying semi-permanent dye to enhance, shape, and define your brow.

How often should I get a brow tint?

Clients typically can expect to come back every three to eight weeks. Whenever they feel they need it done again.

What can I expect from professional brow tinting?

Your brows will look fuller right away. They are darker in color immediately and the color fades over time, in 3-8 weeks. It is darkest the day of your session. Avoid exfoliating or using oil-based products on the area to avoid the tint to fade faster. To apply the tint, the therapist will mix the tint with

What are the main steps for professional brow tinting?

Any brow products the client had on prior to service will be removed before applying the tint/oxidant mixture. The mixture will sit for 5 up to 12 minutes depending on the desired intensity and results.

How do I book a session?

I just booked my first session online. Now, what?

Where do I park or enter at the MUSC office?

For the MUSC Health Office: Park in one of the two designated The Body Works parking spaces or any other space directly in front of our sidewalk entrance and across from Medical Mall C.

Do you accept credit cards?

Yes! We accept cash, check or credit card. Cash and check are preferred.

What if I need to cancel my session?

Since everyone’s time is important, we ask that you cancel 24 hours before your scheduled session. Otherwise, you will be charged 50% of your scheduled session’s fee.